I love coffee. Sometimes people try to switch my coffee to decaf when I’m not looking. I can always tell the difference. I also like Pringles, but only the reduced fat kind because they crunch better when you bite into them and they don’t leave grease on your fingers. I’m…

About Me

As part of our quest to support women’s issues, Katana Photography is excited to announce our first ever Celebrating Survival contest!
Having any kind of cancer is frightening and confusing. In recognition of Breast Cancer Awareness Month, Katana Photography is welcoming all survivors from all forms of cancer to participate…

Weekly Photo

When I was looking to buy my wedding invitations (back in April), I found a lot of designers on Etsy. After narrowing it down to a couple different designs/companies, I contacted both for their pricing list. One was pretty significantly more expensive–almost $2 per invitation more. Which I think all…

Weekly Style

When talking to people about photography, I hear one phrase over and over again: Kids and dogs are the hardest subjects to photograph.
I, personally, don’t have this problem with my clients…kids and dogs are among my favorite things to photograph. Maybe it’s because I like to have any excuse…

Weekly Puppies

Last week, Sean and I had our morning coffee on the balcony and watched as the Enterprise shuttle was pulled down the Hudson on a tug boat. It’s on its way to the Intrepid and I can’t wait to see it up close at the museum!

Weekly Coffee

UPS Nightmare.

I ordered some client products as well as some sample products (which are SUPER exciting and I can’t wait to show you!) weeks ago. I’ve been tracking my package for about a week. It was supposed to be delivered on Thursday. I was home all afternoon, morning and evening. At 7:30 pm, it said they had attempted delivery. I checked my door…I checked my lobby–there was no yellow sticker telling me they were there. No one rang my bell. No one knocked. Ok….., maybe it was during the 2 minutes I was in the bathroom? Regardless, I gave them a pass. Friday rolls around. I’m refreshing the tracking page every 5 minutes. 7:39 rolls around and the same message comes up. “2nd Attempted Delivery.” At this point, I’m fuming. There was DEFINITELY no knock on the door. No doorbell rung. And for the second time, no little sticker notice left.

To be fair, usually our UPS guy is great. The only thing I can think of is that he is on vacation and some lazy moron has taken over. Or perhaps a demon has possessed his body and seeking revenge on all his deliveries BY NOT RINGING THEIR BELLS.

So, I call UPS. The woman on the phone apologizes and tells me that she guarantees my package will arrive by 10am Monday morning. GREAT! I say. I reschedule my meeting for the afternoon and this morning I hunkered down with my cup of coffee watching my tracking number and refreshing every few minutes. They currently have 4 minutes to get me my package before my head explodes leaving brain fragments all over the wall.

3 minutes….

2 minutes….


Ok, so my head didn’t explode. But, a little bit of snot did run down my nose–that’s pretty close. Besides, I saw on Mythbusters that spontaneous human combustion can’t actually happen. Off to chat with some customer service reps. AGAIN.

2 Responses to “UPS Nightmare.”

  1. WordVixen Says:

    Have you verified your address with them? They may be a digit or letter off. The police never came about my husband’s identity theft because they kept putting us down as Eden Township instead of our actual address because of our street name- even though we corrected them 3 times.

  2. Colleen Says:

    I actually thought of that as well–thought maybe the address was wrong. It wasn’t. And we had 4 packages being delivered–who knows how long the other 3 were waiting in the warehouse. So annoying.

    In their defense, the customer service was very good. The people on the phone were great…but even when the packages were dropped off…no one waited at my door for me to sign. They knocked, left them all on the floor in front of my door and when I answered, the UPS guy was gone. Coward. Couldn’t even face me.

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