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Monopoly

In the area of Brooklyn I live, we have only one option (so it seems) for cable and internet. Time Warner Cable. And I am here to tell you that this seems to be the worst run company in business history.

Quite literally 3 or 4 days a week, I’ll wake up in the morning and try to boot up my internet to look for photography gigs or email back people who’ve contacted me with inquiries…and the internet will be down because of “service interruptions.” I pay WAY too much money a month to be losing 3 and 4 days of work WEEKLY due to service interruptions. Time Warner is literally costing me money. More often than not, I end up having to go to a coffee shop in order to do research for articles I need to finish and for job hunting.

I’ve called Time Warner 3 different times to get a technician to come look at our system (our tv cable box also doesn’t work very often and we don’t get channels that we’re paying for AND we don’t have movies on demand which were promised to us in our package AND the screen will sometimes “tile” and pixelate and the sound will warp),  and all 3 times something has happened where they have either canceled or not wrung our buzzer. Twice they called my phone, when I specifically asked them to call Sean’s because I knew I’d be at a shoot, and when I didn’t answer, they left. Without ever once buzzing our door. YOU’RE ALREADY AT THE APARTMENT!!! HOW HARD IS IT TO GO RING A BELL?

So, I’m so fed up that I’ve started to research other cable providers…only there aren’t any others in our neighborhood. We literally have one choice and one choice only, it seemed. Verizon, nope. Cablevision, nope. My last and fleeting hope is that maybe satellite tv and internet is an option out here. Does anyone know how much satellite tends to run…and is it reliable? The problem as I write this is….I DON’T HAVE INTERNET RIGHT NOW SO I CAN’T LOOK IT UP!

Anyway, that aside…I thought it was ILLEGAL for a company to be the only possible option for a given area? I thought that was what was called a monopoly? However, maybe I’m just remembering 10th grade economics all wrong.  Either way—if it isn’t illegal, it should be.

And if you can’t tell…I’m pretty angry about this.

One Response to “Monopoly”

  1. WordVixen Says:

    Wow, I thought Comcast was the worst cable company ever. We only lose internet about once a week, and it’s usually on a Friday or Saturday night after midnight (which, is actually my *busy* time for working online when at home). Most often, our screen goes to black and white or loses sound, or cuts in and out for a while, but rarely pixelates, and rarely is entirely out of service.

    We’ve considered switching to Direct TV or The Dish, but we can’t get DSL in the area because Verizon has decided to not offer it in our area (remember the Eden Resort? Off Oregon Pike just outside of the city? Yeah, we’re really out in the boonies here, uh….). Comcast is the only available cable, and Verizon is the only available phone, and they both suck. I so miss Blue Ridge Cable and D&E phone service. And we’re only 5 minutes outside of their area, but might as well be in Alaska.

    Yup, monopolies aren’t supposed to exist, but they’re everywhere.

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