When I was looking to buy my wedding invitations (back in April), I found a lot of designers on Etsy. After narrowing it down to a couple different designs/companies, I contacted both for their pricing list. One was pretty significantly more expensive–almost $2 per invitation more. Which I think all people who’ve planned a wedding realize that can add up PRETTY quickly.
The second invitation design, I liked almost as much and was $2 cheaper. I liked it enough to save that money. After corresponding with the designer over the course of a few days, I asked how she can accept payment. We were hoping to put the cost on our credit card (preferable with Paypal since I know it can sometimes be easiest) in order to gain miles.
At that point, she said she preferred checks or cash. She claimed to not use Paypal at all. And if we were to pay credit card, she uses (insert name of an online credit company akin to Paypal). AND with this particular credit card company, she had to charge us an extra 15%. Ok. Wow. One inaccuracy at a time! She had her products listed on Etsy. I am pretty sure that Etsy requires all payment through Paypal. I felt lied to. Paypal is ridiculously easy AND includes seller and buyer protection, so I would have felt more comfortable paying that way. The fact she works in an online selling biz and doesn’t have a paypal account? Red flag. An extra 15% charge!?!?!?! Absolutely ludicrous. Any credibility she may have had was completely lost at that exact moment.
Could I have sent her a check and avoided that additional charge? OF COURSE. Did I want to hire her after feeling as though she were trying to take advantage of me? DEFINITELY NOT. The point is, she lost a VERY large sale (as my family is enormous and we had tons of invitations to send out) because she didn’t want to accept a payment via credit card. Not to mention, you don’t have any protection by just mailing someone a check…for all I knew, she could have just disappeared after receiving the first payment. Do I THINK that would have happened? No. But I wasn’t willing to take the chance.
In terms of a business decision, this was a poor choice. I ended up going with the more expensive designer–whose work was FABULOUS by the way. It was worth the extra money to not feel taken advantage of and to be investing in someone I trusted.
That fabulous designer I used is Erica Morgan Long of WickedBride.com. I won’t post the actual invitation (because, really? I don’t want y’all all showin up on my wedding day!!! =0) But, here is a picture of the wedding card design we went with as found on her Etsy page.